SHIPPING

    How Long Does It Take to Create My Order?

    All our orders are handmade to ensure perfection therefore we have a creation period of 2 - 5 Working Days (Monday to Friday/excluding bank holidays) from the date after your order is placed with us.

    PLEASE NOTE: Our Workshop Will Be Closed from the 24th - 29th December, therefore the 4 working days will be seen as bank holiday period within our shipping policy. 

    What Courier Is Used For My Shipment?

    All our phone cases and prints are shipped via a Royal Mail service. Our suitcases are shipped via an alternative courier such as DPD.

     

    How Long Does it Take For My Order to Reach My When Shipped?

    For UK Orders: 2 - 3 Working Days (Monday to Friday/Excluding Bank Holidays)

    For International Orders: Estimated 7 - 10 Working Days (Monday to Friday) Can increase and decrease in days around peak seasons. 

     

    Can I Get A Tracking Number For My Order?

    At the checkout you are presented with two shipping methods, if you have paid/selected for a tracked shipment, your tracking number will be uploaded shortly after you have received your dispatch notification.

     

    Still Got A Question? Email us at enquiries@nievus.com